Hulu is a popular and affordable streaming service with a gigantic inventory of shows, movies, and more (and they’ve recently added live streaming of certain content including sports events). You can read our Hulu review for a full breakdown of the service. With millions of subscribers, Hulu is a loved option, but having said that, there comes a time when you need to cancel even things you love.
Here’s a guide for how to cancel Hulu. This is a guide to cancel your Hulu Plus account: you’ll still have a free account you can use to bookmark favorites etc.
How to Cancel Hulu: Step by Step Guide
Fortunately, Hulu isn’t contract based, so you’re not locked in, and it takes about five minutes both to cancel and re-start your subscription. This is one of the advantages of streaming services over traditional cable. To get rid of Hulu, follow these instructions:
1. Sign into your Hulu account on a computer or mobile web browser
You can cancel Hulu on your computer, phone, or tablet. To manage your subscription and stop Hulu, you’ll need to access your account settings. Go to www.hulu.com/account and login.
2. Scroll to Your Subscription Options
Scroll down to the bottom right. You’ll see two options: to put your subscription on hold, or to cancel it. Note that if you’re not certain you want to get rid of Hulu forever, you can select “Hold Subscription”, which allows you to suspend your account, and payments, for up to 12 weeks. (This option is not available if you get Hulu through Amazon or iTunes).
3. Click “Cancel Your Subscription”
You may have to re-enter your password at this point. This will take you a new page.
4. Select Your Reason for Leaving
A pop-up will appear asking you to select your reason for cancellation before leaving. Once you’ve selected your reason, hit “Continue to cancel.”
5. Reject Offer
Hulu will then give you another popup offering two weeks free if you are willing to stick around. If you still want to cancel, select “No, cancel subscription.” If you’re not 100% sure that you want to get rid of Hulu, this is a good opportunity to extend your membership for free while you decide.
You will then be taken to a confirmation page, and will receive an email confirmation of your decision. On the same page, a survey will be offered for why you left: it’s up to you whether or not to take this, your account is already canceled.
And that’s how you stop Hulu! You’ll still have access to your free Hulu account which offers limited access to media, and does have ads. If you ever want to renew, all you have to do is go to your account page, and click “Renew My Subscription.”
What if I cancel Hulu in the middle of my billing period?
Hulu is a month-to-month subscription. Each billing cycle ends a month after the previous. By canceling Hulu, you’ll continue to have full access to the Hulu Plus service until the end of your billing cycle, but will not be charged at the start of your next billing cycle.
Questions About How to Stop Hulu?
If you have any questions about how to stop Hulu, just ask us! You may also be interested in learning about the new Hulu Live service. And if you’ve decided to get rid of Hulu in order to test out a different service, check out our guide to the best streaming services.